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Intro to the Learning Center- Test Course

Everything you need to know about accessing your courses.

Your Instructor


Heather Mercer, MSW, LICSWA, CDP-T
Heather Mercer, MSW, LICSWA, CDP-T

Heather’s passion for helping others and bringing about sustainable change in our society led her to embark on a career in the social sector nearly 20 years ago. Starting as a volunteer and working her way up the ranks, Heather has expertise as a dually licensed social worker and chemical dependency counselor with a special focus on wraparound services. She has experience in managing national programs that promote social good and social change efforts as well as capacity building for organizations through training and technical assistance.

In 2016, Heather attained her Master of Social Work degree from the University of Southern California where she studied Community Organizing and Policy Administration.

Heather has recently taken her passion and talents to Northeast Washington where she is currently serving as a Behavioral Health Data and Technology Specialist supporting the integration of community health systems with a focus on improving health outcomes through delivering culturally competent, whole-person care to all community members.


Frequently Asked Questions


When does the course start and finish?
The course starts now and never ends! It is a completely self-paced online course - you decide when you start and when you finish.
How long do I have access to the course?
How does lifetime access sound? After enrolling, you have unlimited access to this course for as long as you like - across any and all devices you own.
What if I am unhappy with the course?
We would never want you to be unhappy! If you are unsatisfied with your purchase, contact us in the first 30 days and we will give you a full refund.

This course is closed for enrollment.